Contact

For inquiries or assistance, Modern Power Solutions offers multiple contact methods.

• You can contact the team by email for general inquiries.
• For more technical or specific questions, speak directly with a manager.
• If you require assistance with returns, exchanges, or delivery issues, submit a support request using the online form available on the website.
• For updates or product information, the company is active on various social media platforms, including Instagram, Facebook, and YouTube.

For general support, you’ll first connect with a team member from our Philippines team. If they can’t resolve your issue, you can request to speak with a local team member by filling out the “Speak with a Manager” form. Our local team will respond as quickly as possible. The Philippines team operates 24/7, so they can quickly assist with common queries like order or delivery issues.

Returns - Contact

Modern Power Solutions accepts returns, but conditions apply. For change of mind returns, a restocking fee applies if you choose a cash refund instead of store credit. Learn more about why we charge a restocking fee.

Faulty Products

If you received a faulty product or one that’s not as described or missing parts, you can submit a Support Request. We apologize in advance and will work to resolve the issue as quickly as possible after contact. 

Order Not Received

If you haven’t received your order yet, please contact us for assistance. You can also fill out a Support Request, and we’ll respond promptly.

General Enquiry Contact

For general or pre-purchase inquiries, feel free to call or email us. We’re available 365 days a year.